Definition
Takes pride in the job. Actively engages in
professional self-development opportunities. Accepts
individual responsibility for all actions taken.
Demonstrates professionalism when judged, critiqued
and/or praised by risks taken.
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Behavioral Descriptions
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Proficiency Level 5
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Goes beyond what
is expected for the role or job in order to help the
organization reach its goals.
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Seeks to have a broad impact on the
organization’s overall success.
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Expresses ideas for continuous
improvement as well as producing work of excellent
quality.
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Proficiency Level 4
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Openly solicits feedback about own behavior and puts
suggestions into action.
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Recognizes
ways to improve productivity and customer service.
Understands how personal actions directly affect the
success of the organization.
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Engages
in professional self-development opportunities.
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Takes ownership
and assumes responsibility for objectives
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Proficiency Level 3
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Holds self
accountable for and achieves objectives.
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Learns from past experiences; remains positive about
work; takes pride in job; strives for excellence.
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Accepts responsibility and understands consequences for
failures and mistakes as well as accomplishments and
successes.
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Is productive, carries fair share of
workload.
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Is a steward of state assets.
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Proficiency Level 2
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Takes nominal amount of
responsibility for assignments and work goals,
duties and objectives.
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Minimal effort put into
professional-self development opportunities.
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Proficiency Level 1
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Accepts no responsibility for
projects assigned.
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Continuously provides excuses for
incomplete assignments and unfinished work, goals and/or
job duties.
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Demonstrates no loyalty to the job and
the agency.
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Suggested Activities for Development
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Recommended Courses
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Additional Resource
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Content under development.
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Behavioral-Based Interviewing Questions
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