Wyoming Workforce Planning
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Dependability & Reliability

Definition

Reliable and dependable in performing job-related tasks, finishing assigned projects, meeting deadlines and appointments.
 

Behavioral Descriptions
Proficiency Level 5

  • Is relied upon by others as a source for valid information.

  • Accurately scopes out the work, creates efficiently workflows and process,

  • Develops reliable working rapport with customer and peers.

  • Follows through and meets commitments.

  • Available as a resource to subordinates and peers.

  • Consistently outperforms most other people or groups because of excellence at planning, priority setting and execution.
Proficiency Level 4

  • Actively demonstrates commitment by maintaining a consistent and predictable work schedule.

  • Very productive and efficient in planning and executing work.

  • Actively demonstrates dependability and importance of work to customer and peers.

  • Reschedules meetings and deadlines well in advance if necessary; but will go out of way to make every effort to make meeting an/or deadline.
Proficiency Level 3

  • Recognizes the relative importance of certain tasks and responsibilities and has the ability to prioritize to ensure that deadlines are met.

  • Comes to work on time as scheduled.

  • Responds to work assignments and requests by being cooperative and available.

  • Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.

  • Follows through with commitments.

  • Can be counted on to meet deadlines.

  • Maintains consistent and predictable schedule.
Proficiency Level 2

  • Is not consistent when attending meetings or making deadlines.

  • Not orderly in approach to work.

  • Works on what ever comes up, gets easily diverted into less productive tasks.

  • Follow though is spotty.

  • Waste a lot of time and energy due to being disorganized.
Proficiency Level 1

  • Show little concern for missing meetings or deadlines.

  • Does not prioritize tasks or meet deadlines.

  • Continually abuses agency attendance policy.

  • Does not follow through with commitments, says project or report will be done on a certain date and keeps extending the date over and over with out providing explanation and facts to support extended deadline.
Suggested Activities for Development

  • Content under development.
Recommended Courses
Additional Resource
  • Content under development.
Behavioral-Based Interviewing Questions