Definition
The concurrent management of projects,
time, self, and other resources including prioritizing,
planning, and coordinating with respect to goals and
objectives and performance measures set forth by the Agency. Ability to create and follow a set path in order
to achieve a goal. Ability to determine the effectiveness of
a given plan.
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Behavioral Descriptions
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Proficiency Level 5
Considers current and future
organizational goals in developing and coordinating
plans.
Evaluates outcomes in relation to
organizational goals.
Thinks through possible future
conditions, considers alternative scenarios, and
prepares contingency plans in advance.
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Proficiency Level 4
Uses planning and tracking systems to
coordinate many projects.
Plans and prepares for
events/situations that could disrupt a project.
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Proficiency Level 3
Prioritizes items to complete
objectives.
Uses standard planning tools and
references to aid in planning process (e.g., MS Project
or Kepner-Trehoe Method) .
Evaluates progress in relationship to
overall goals.
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Proficiency Level 2
Creates and follows simple (one or
two step) plans.
Fails to see alternative process to
achieve goals.
Performs very little evaluation to
determine effectiveness of plans.
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Proficiency Level 1
Doesn't evaluate progress against
goals.
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Suggested Activities for Development
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Identify one or two people within
your organization who have excellent planning skills.
Work to improve your relationship with them. Discuss how
they have handled various work situations. Apply what
you learn to similar situations.
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Volunteer to facilitate a team or
customer meeting. Create an agenda that presents meeting
topics in a logical manner.
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For upcoming projects, identify the
tasks involved and the type and amount of resources
needed to complete each task. Devise a plan to ensure
that you have the necessary resources.
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Take some time out each Friday to
prioritize your tasks for the upcoming week. Group task
into one of three categories: Critical, Important, and
Nice to Do. Determine the consequences involve if the
task is not complete and the benefits if the tasks are
completed.
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Review your weekly schedule with your
manager to ensure that you both have an understanding of
both your medium and long-term priorities. Discuss those
factors that you have no control over that are taking up
your time. Share your ideas to address these factors
with your manager.
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Devise a tracking process for
monitoring your own progress and/or the progress of
others against deadlines and standards that have been
established. Prepare interim progress reports and
schedule regular update meetings to provide feedback
regarding your progress against deadlines.
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Discuss taking on a wider range of
job responsibilities with your supervisor. Take in
account the skills and knowledge needed for the job.
Create a written action plan with forecasted timelines
to acquire the skills and knowledge needed.
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Volunteer to serve on a planning
committee for an organizational event.
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Ask your manger to involve you in an
assignment concerning a timely organizational or
departmental problem. When the opportunity comes become
involved in planning for the solution.
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Lead a project team.
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Seek feedback from your manager
and/or colleagues regarding your planning skills on a
current project. Work to strengthen your skills in
problem areas.
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Develop a formal implementation plan
for a new product or service. Present your ideas to
senior management.
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Volunteer to serve on your
organization’s strategic, information technology, and/or
workforce planning team.
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Develop a forecasting model or use
forecasting software to determine future staffing,
budget, and/or technology needs.
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Identify a pertinent problem within
the organization. Determine the cause of the problem.
Brainstorm about possible solutions. Conduct a
cost/benefit analysis to determine the best plan of
action.
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Recommended Courses
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Additional Resource
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Plan or Die!: 10 Keys to
Organizational Success by T. M. Nolan, L. D. Goodstein &
J. W. Pfeiffer(John Wiley & Sons, 1993). The authors are
recognized precedent setters in the field of strategic
planning. This book looks closely at the 10 keys that
are critical to shaping an organization's future.
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Getting a Project Done on Time:
Managing People, Time, and Results by P. B. Williams. (AMACOM,
1996). Book is clear, concise, and very easy to apply to
daily work. It helps you by giving a defined process and
also addresses the "what ifs" associated with many
aspects of managing a project.
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Goal Setting (WorkSmart Series) by S.
Wilson (AMACOM, 1994). Challenges reader to produce a
complete goal, manage time and energy, and delegate to
people specific roles to achieve those goals. Presents
ideas help you stay focused on the process of planning,
and executing any project. "
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Handbook of Practical Program
Evaluation by J. S. Wholey, H. P. Hatry & K. E. Newcomer
(Jossey-Bass, 1994). More than ever before, the media,
elected officials, and the public are demanding
accountability from public and nonprofit organizations.
But assessing the effectiveness of programs and services
can be a time-consuming and costly process. In this
comprehensive handbook, experts in the field of program
evaluation outline efficient and economical methods of
assessing program results and identifying ways to
improve program performance.
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Behavioral-Based Interviewing Questions
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