Definition
Effectively direct and integrate all
aspects of a project or program, ensuring that work
progresses toward achieving goals and objectives. |
Behavioral Descriptions
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Proficiency Level 5
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Is able to plan and implement
multiple projects, requiring the coordination of more
junior project managers.
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Can confidently manage projects in
excess of one-million dollars, and take responsibility
for project profit and loss.
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Proficiency Level 4
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Understands the relationship between
time, money, and resources and how to effectively manage
these within the scope of the project.
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Is able to plan and implement a
project plan for projects of a complex nature, involving
large teams, with tight time lines, including the
identification of potential risks, and the establishment
of required human, technological and physical resources.
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Can effectively manage client and
third-party relationships.
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Conducts effective methodical project
reviews and audits
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Proficiency Level 3
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Project orientation: Comprehend and
can explain the purpose of the project or program, the
roles and responsibilities of those performing work, and
the needs and desires of those who will receive the
resulting products or services.
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Project performance: Establish clear,
realistic, measurable goals and objectives to ensure
others understand the direction, deadlines, and expected
outcomes or products. Develop reasonable performance
standards and means of evaluating outcome quality.
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Collaboration: Integrate the ideas
and needs of others in developing feasible strategies to
accomplish stated objectives. Achieve internal and
external acceptance of and support for those strategies.
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Project planning & assessment:
Accurately determine and sequence action steps, design
staff organization and responsibilities, and determine
any necessary training. Recognize the need for and
appropriately develop policies and procedures.
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Project/team leadership: Establish
cohesive work teams and create an environment that
fosters communication. Effectively plan, direct, and
organize the work of others to achieve stated goals and
objectives in a timely fashion. Regularly evaluate the
work performed to ensure it is aligned with the
project/program direction. Provide valid and beneficial
feedback regarding performance, and take appropriate
corrective action as necessary.
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Project resources & budget:
Accurately assess program/project resource requirements
and prepare a practical budget that accounts for those
requirements. Regularly reevaluate needs in reference to
resource and budget limitations, accurately track
expenditures, and adjust allocation of resources
accordingly. Achieve balance between resource and budget
requirements. Actively seek new resources.
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Timeframe awareness: Remain acutely
aware of timeframes and ensure deadlines are
successfully met. Delegate tasks appropriately and
successfully motivate others to achieve goals within
stated timeframes.
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Project evaluation: Evaluate overall
project progress or program effectiveness, ensuring
performance standards are upheld and met, and appraising
deficiencies or difficulties. Resolve problems quickly
and efficiently with minimal negative impact. Provide
viable options when needed.
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Project responsibility: Accept full
responsibility for all aspects of the project/program.
Remain in touch with the status and progress of
individual aspects, and transition easily between them.
Effectively handle competing priorities, making sound
decisions within short timeframes.
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Project liaison: Act as a liaison
with stakeholders, ensuring affected and interested
parties are consistently well informed of
project/program status.
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Project impacts: Monitor and evaluate
social, fiscal, and political trends that affect the
project or program in order to predict problems or
drastic changes and formulate strategies to effectively
deal with them.
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Proficiency Level 2
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Is able to plan and implement a
project plan for projects of a routine nature, involving
a small team, with reasonable time lines.
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Understands clients' milestones and
deliverables.
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Delegates effectively.
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Effectively uses processes, tools or
systems to manage projects.
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Proficiency Level 1
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Suggested Activities for Development
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Recommended Courses
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Additional Resource
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Behavioral-Based Interviewing Questions
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