Wyoming Workforce Planning
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Motivation and Inspiring

Definition

Motivation is energy and enthusiasm channeled at a person, project or problem to inspire the situation at hand excel and progress.  A person’s level of motivation acts as the energy or fuel that enables him or her to achieve results and be successful.  Agency, division and team leaders understand the important to have an adequate and consistent source of energy, inspiration and motivation.  They also know how and when to use those energies or keep them in reserves as appropriate.
 

Behavioral Descriptions

  • Proficiency levels underdevelopment.

Proficiency Level 5
Proficiency Level 4
Proficiency Level 3
Proficiency Level 2
Proficiency Level 1
Suggested Activities for Development
  • Look at a current problem that you are avoiding. Write down what you find difficult then ask someone to help you brainstorm possible solutions. Use these ideas to create a step by step plan to address the problem and then implement this plan.

  • If necessary, set up systems that encourage you to be proactive, if it does not come automatically. For example, set up a tickler file to remind you to do planning. Do an exercise in which you look at the upcoming periods of time and deliberately search for opportunities that you can exploit successfully. Rank the opportunities, and set specific plans to take advantage of them.

  • Limit the amount of time you take to make a decision. Set a goal to act on an opportunity by a specific date. Do it.

  • Read business case studies and practice making decisions on the case situations quickly. Discuss your decisions with others and ask for their feedback. By practicing your decision making skills and getting feedback on your success you will be improving your ability to act decisively in real situations.

  • When faced with a pressing issue, present solutions, not just problems. Recommend a solution when you present a problem to a co-worker or Team Leader. Get feedback about your solution and collaborate to determine appropriate next steps.

  • Take persistent steps, despite resistance or apprehension, to gain support and achieve desired outcomes with others. Be prepared to "sell" your position by presenting the logical basis for it. Be willing to consider alternatives and options that may be more appropriate.

  • List things you believe need improving and check regularly for actions you have taken.

  • Ask yourself what proposals/ new ideas/ new way of doing things you have made recently.

  • Volunteer to resolve an immediate crisis situation to improve your ability to act decisively. Instead of focusing on one potential cause for a problem, concurrently investigate multiple possible reasons for a problem. This will get you to a solution more quickly. Limit the amount of time you take to make a decision.

  • Anticipate a potential crisis situation and develop action plans by quickly assessing the scope and impact of the potential problem including who is affected, deciding who needs to be involved in solving the problem, diagnosing the causes of the problem, generating alternative solutions, and implementing the most probable solutions, keeping in reserve a contingency solution if possible.

  • Analyze a "mistake" that, at the time, seemed like the right decision. Ask yourself and others involved in or affected by the decision what could have been done differently. Apply this knowledge to a similar situation in the future.

  • Review your current projects or accountabilities and find ways to achieve greater efficiency, productivity, or quality. Do not focus on short-term gains, rather use this technique to familiarize yourself with the process of continuous-improvement over the long-term.

  • Take a broader look at the work being accomplished around you and think about ways to improve long-term performance. Then identify and work with a person who demonstrates a high level of initiative. Explore how this individual identifies events in which initiative can be taken. Use this individual's input to broaden your options by identifying ideas you had not previously considered.

  • Reward yourself in some meaningful way as you achieve specific steps, components, or milestones toward your goals. This will reinforce your ability to build upon short-term gains in order to achieve a larger objective.

  • Use "force-field analysis" to focus your efforts:
    Step 1: Describe what you want to accomplish.
    Step 2: List every obstacle that stands in the way of what you want to accomplish -- Restraining Forces.
    Step 3: List everything that would help you to accomplish your objective -- Promoting Forces.
    Step 4: Categorize every item listed in steps 2 and 3 as: - Things that I can control directly (e.g., my own time). - Things over which I have indirect control (e.g., my company's budget; others' use of time; others' commitments). - Things over which I have no control.
    Step 5: Examine your list of the forces over which you have no control and see whether you can exert indirect control through extra effort.
    Step 6: Prioritize the restraining and promoting forces over which you have direct and indirect control using the following criteria: - You can do something about it. - It will bring you closer to your objective.
    Step 7: Choose the high-priority items over which you have control, and which will have a big impact on attaining your objective, and set an action plan with activities, dates, and anticipated outcomes.
    Step 8: Share your action plan with someone; ask that person to monitor the results with you.

  • Look at what factors are putting a damper on your motivation. (What in your work life most saps your energy? What most energizes you? What challenges are seen most worth while?)

  • Talk with people in higher management levels about their role and what it takes to be successful.

  • Reinforce yourself with rewards for achieving goals.

  • After your first reading of each in-basket item, take as much action as possible on that time. Avoid the temptation to set things aside.

  • Focus on how you can make things happen rather than how it "can't be done".

  • Focus on results, not just on activities or long hours.

  • Work to eliminate the need to seek unnecessary permission or approval.

  • Get involved in activities that make you feel excited and alive, both at work and in your personal life.

  • Avoid negative self-talk and increase positive self-talk.

  • Review progress on your goals and objectives regularly and often.

  • Write down your personal statement of the results to which you are committed and in which you will invest your time and energy.

  • Initiate activities without being told to do so.

Recommended Courses
Additional Resource

Books and Articles

  • Jack: Straight from the Gut. Jack Welch & John A. Byrne, Warner Books, 2001, hardcover,paperback, audio cassette, audio CD

  • FISH! Remarkable Way to Boost Morale and Improve Results, Stephen C. Lundin Ph.D., Harry Paul, John Christensen, Hyperion, 2000, hardcover, paperback, audio CD

  • Perpetual Motivation. David Durand, ProBalance, 2000, paperback

  • Attitude is Everything: 10 Life-Changing Steps to Turning Attitude into Action. Keith Harrell, Cliff Street Books, 2000, hardcover, audio cassette, audio CD

  • First Break All the Rules. Marcus Buckingham & Curt Coffman, Simon & Schuster, 1999, hardcover,, paperback, audio cassette

  • Attitude Is Everything: Change Your Attitude…and You Change Your Life. Jeff Keller, Dimensions, 1999, paperback

  • Motivation and Goal Setting: How to Set and Achieve Goals and Inspire Others. Jim Cairo Career Press, 1998, paperback, audio cassette

  • Crossing the Minefield. Robert Barner, AMACOM, 1994

  • Patterns of High Performance. Jerry Fletcher, Berrett-Koehler, 1993

Classics

  • The Seven Habits of Highly Effective People. S. R. Covey. Simon & Schuster, 1990.hardcover, paperback, audio cassette, audio CD
  • The Disney Touch. Ron Grover, Irwin Professional Publishing, 1991
  • Motivation and Personality. Abraham Harold Maslow, Robert Frager, James Fadiman, Addison-wesley, 1987, paperback
Behavioral-Based Interviewing Questions