Definition
Understanding of how an organization must
change in light of internal and external trends, influences,
political situations and future technology.
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Behavioral Descriptions
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Proficiency Level 5
Formulates dynamic picture of the
organization’s long-range perspective.
Leads the development of the vision
for the organization.
Describes the vision and values in
compelling terms to develop understanding and promote
acceptance/ commitment among staff and stakeholders.
Identifies trends or connections
between organizational issues and translates into
priorities for the organization.
Understands both internal and
external elements that affect the organization.
Communicates direction to all levels
of the organization.
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Proficiency Level 4
Recognizes relationship between
trends and influences and the direction the organization
must take.
Imagines and communicates unique
methods for achieving organizational success.
Foresees obstacles and opportunities
for the organization and acts accordingly.
Scans, seeks out and assesses
information on potential future directions.
Provides direction and communicates
the vision to encourage alignment within the
organization.
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Proficiency Level 3
Makes personal contribution toward
organizational goals and objectives.
Works with teams to set
program/operational goals and plans in keeping with the
strategic direction.
Regularly promotes the organization,
its vision and values to clients, stakeholders and
partners.
Works with staff to set strategic
goals for own sector of the organization.
Assesses the gap between the current
state and desired future direction and establishes
effective ways for closing the gap in own sector.
Working knowledge of organizational
direction.
Sees where leadership intends to take
the organization.
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Proficiency Level 2
Basic understanding of organizational
goals and direction.
Makes minimal contribution toward
organizational goals and objectives.
Sets personal work goals in line with
operational goals of work area.
Continually evaluates personal
progress and behavior to ensure alignment with
organizational values and operational goals.
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Proficiency Level 1
Doesn't understand mission,
direction, or goals of the organization.
Doesn’t care where organization is
headed.
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Suggested Activities for Development
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Review your agency’s strategic,
information technology, and workforce plan. Ask someone
to clarify anything you do not understand. Write out how
the work you do supports the organization’s goals and
objectives.
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Volunteer to serve on your agency’s
strategic, information technology, and/or workforce
planning committee.
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When working on a long-term project,
outline how it aligns with the agency’s mission.
Describe how each step in the project directly impacts
the agency’s goals and objectives.
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Volunteer to speak at new employee
orientation and/or orient a new employee. Share your
agency’s vision with new employees and/or mentees.
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Create an opportunity each day to
express your commitment to the vision. Keep
a log of your efforts.
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Develop an organization-wide
initiative. Consider the implications for other
divisions within the organization. Discuss how your plan
supports the organization’s goals and objectives with
others.
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Identify organizations that are
viewed as benchmarks. Analyze their process and
practices. Think about innovative practices that will
enhance your agency’s ability to achieve its goals and
objectives. Establish a plan of action and share your
thoughts with your supervisor and colleagues.
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When considering a new initiative
and/or process, try to engage in “what if” thinking.
Consider the impact upon customers, employees, etc.
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List the long-term goals of your
work-unit. Establish short-term goals that will
help you achieve the long-term goals. Monitor the
achievement of both short and long-term goals.
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Deliver a motivational speech on a
topic that interests you.
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Establish a communication plan for
articulating your vision for an organization,
department, or work unit.
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Identify a recent organizational
change. Write down your thoughts about the long-term
implications of this change (including political
implications). Monitor the impact of the change and
compare it to your earlier thoughts. Identify any
insights gained.
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Develop a presentation of your
vision. Create a graphical image that reinforces the key
concepts of your vision. Present your vision at a staff
meeting.
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Write down the internal and external
forces that will help make your vision a reality. Then,
write down the forces that can hinder your vision.
Identify the most significant forces from each list.
Establish an action plan to reduce the forces that may
hinder your vision. Then, establish a plan of action to
increase the forces that will support your vision.
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Recommended Courses
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Additional Resource
Books
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20/20 Foresight: Crafting Strategy in an Uncertain
World by H.Courtney (Harvard Business School Press,
2001). McKinsey consultant Courtney argues convincingly
that managers can approach uncertainty systematically.
Most managers, he says, either ignore potential problems
or try to map out them out in painful detail. The better
approach, Courtney contends, is to classify risk (e.g.,
a relatively clear future, a range of possibilities or
true ambiguity) and hone a strategy based on a checklist
he provides for each category.
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Essential Managers: Strategic Thinking by A. Bruce
&, K. Langdon (DK Publishing, 2000). This book includes
concise and handy visual and verbal tips on gathering
and analyzing key information, setting short- and
long-term objectives, developing your team leadership
skills, predicting future trends, and maintaining a
flexible approach throughout. It also covers the
essential tools of strategic management, from SWOT
(strengths/weaknesses/opportunities/threats) analysis
and feasibility studies to budgeting forecasts and
contingency plans.
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The Mission-Driven Organization : From Mission
Statement to a Thriving Enterprise, Here's Your
Blueprint for Building an Inspired, Cohesive,
Customer-Oriented Team by B. Wall, M. Sobol & R. Solum
(Prima Publishing, 1999). This book shows you step by
step how to reinvigorate your company with this new way
of thinking. Inside, you'll learn how to draft and
communicate a powerful vision statement, create the
teamwork necessary to realize your vision, understand
and manage rapid change, build participation and handle
conflict, keep the vision a permanent part of the
company.
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Renewing Government: Innovative and Inspiring
Visions by N. Nelissen, M. Bemelmans-Videc, A. Godfroij
& P. de Goede (International Books, 1999). Renewing
Government offers invaluable insights into the current
debate on fundamental issues concerning innovation in
public administration, crossing national, linguistic and
academic barriers. The book makes intelligent and
stimulating reading for teachers and students of public
administration, public policy and political science, as
well as for political and administrative consultants and
practioners.
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The Power of Alignment: How Great Companies Stay
Centered and Accomplish Extraordinary Things by G.
Labivitz & V. Rosansky (John Wiley and Sons, 1997). This
groundbreaking book shows you how to get and keep all
the vital elements of your organization aligned and
headed in the same direction at the same time. Alignment
links the five key elements of an organization -people,
process, customers, business strategies, and, of course,
leadership -to obtain breakthrough results, chief among
them, sustained growth and profit, loyal customers, and
a high-performing work force.
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Choosing the Future: The Power of Strategic Thinking
by S. Wells (Butterworth-Heinemann, 1997). This book
will help you to improve your thinking skills in any
organizational context. Business professionals in
particular will find that Wells' lessons teach you to
use your business knowledge to discover your own ideas
about strategic direction and corporate or company
vision. This book will help you achieve this success by
studying fundamentals such as effective group thinking,
knowing when to delay a decision for more information,
balancing contrasting modes of thought, and transforming
thought into action.
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Scenarios: The Art of Strategic Conversation by K.
Van Der Heijden (John Wiley & Sons, 1996). Deals with
how managers can set out and negotiate a successful
course into the future for the organization in the face
of significant uncertainty. Discusses the principles of
organizational learning and describes practical ways to
develop the skills in conducting an ongoing
scenario-based strategy process.
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Behavioral-Based Interviewing Questions
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