Definition
Develops networks and uses them to
strengthen internal and external organizational support.
Identifying opportunities and taking action to build
strategic relationships between one’s area and other areas,
teams, departments, units, or organizations to help achieve
business goals.
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Behavioral Descriptions
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Proficiency Level 5
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Strategically expands networks
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Builds networks with parties that can
enable the achievement of the organization’s strategy.
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Brings informal teams of experts
together to address issues/needs, share information and
resolve differences, as required.
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Seeks opportunities to partner and
transfer knowledge (e.g., by actively participating in
trade shows, conferences, meetings, committees,
multi-stakeholder groups and/or seminars).
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Cultivates personal networks in
different parts of the organization and effectively uses
contacts to achieve results.
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Creates and facilitates forums to
develop new alliances and formal networks.
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Identifies areas to build strategic
relationships.
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Contacts senior officials to identify
potential areas of mutual, long-term interest.
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Proficiency Level 4
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Creates networking
opportunities.
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Creates highly effective, mutually
beneficial relationships with direct reports, peers, and
management to achieve organization objectives; others
within the organization view this manager as an
important member of the management team.
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Builds mutually beneficial working
partnerships with other areas or work groups;
understands how each party adds value to the
partnership.
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Proactively seeks and builds
relationships with others both internally and
externally.
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Establishes ongoing mutually
beneficial partnerships with other organizational levels
and areas that deliver successful “win-win” results to
each party.
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Proactively identifies, develops, and
strengthens valuable relationships with other groups in
the organization, and across other organizations to
leverage results.
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Proficiency Level 3
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Recognizes that
other departments or groups can assist in goal
attainment; seeks out relationships with these other
areas to achieve work objectives.
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Educates self on the function and
capabilities of other areas in the organization; stays
knowledgeable of current activities of other work areas.
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Maintains relationships with other
work areas or departments.
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Follows through on commitments to
others work groups or areas.
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Develops relationships with other
employees and teams for improved communications and
effectiveness.
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Proficiency Level 2
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Accesses known
sources of information.
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Builds personal contacts.
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Seeks information from others (e.g.,
colleagues, customers).
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Maintains personal list of contacts
in other parts of the organization who can provide
work-related information.
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Seeks out the expertise of others and
develops links with experts and information sources.
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Develops and nurtures key contacts as
a source of information.
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Participates in networking and social
events internal and external to the organization.
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Proficiency Level 1
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Suggested Activities for Development
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Recommended Courses
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Additional Resource
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Behavioral-Based Interviewing Questions
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