Definition
Desire and effort to acquire new
knowledge and skills for work. Concern for the acquisition
of new job knowledge.
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Behavioral Descriptions
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Proficiency Level 5
Keeps up to date on latest knowledge.
Seeks knowledge/learning
opportunities from multiple sources.
Recognizes importance of continuous
learning for career advancement.
Invests significant time and effort
to acquire new skills and knowledge.
Seamlessly adapts and applies new
knowledge and skills to all areas of the job.
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Proficiency Level 4
Anticipates need for new knowledge
and skills.
Takes independent initiative to seek
opportunities to learn new skills.
Seeks feedback concerning performance
in order to make appropriate adjustments.
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Proficiency Level 3
Acquires and implements new knowledge
successfully.
Uses learning strategies to increase
knowledge base. (i.e., observation, shadowing, reading,
research, etc)
Stays current on job related
information.
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Proficiency Level 2
Applies newly learned knowledge and
skills when situation requires.
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Proficiency Level 1
Makes no effort toward learning, may
avoid learning situations.
Lacks adequate learning tools or styles
to learn effectively.
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Suggested Activities for Development
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Ask your manager and/or colleagues to
point out sources of information that will help you to
increase your knowledge in a particular area. Review the
information and share what you have learned with others.
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Commit to reading professional
journals, books, and articles that will expand your
knowledge in a particular area.
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Regularly view your organization’s
website and/or intranet.
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Volunteer to accompany and/or stand
in for your manager at meetings.
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Keep abreast of new legislation.
Share with others how it impacts your work unit or
department.
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Make a list of areas you would like
to know more about. Identify specific steps you will
take to enhance your knowledge in these areas (e.g.,
reading books, attending classes, talking to experts).
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Research an interesting topic in your
field. Write an article about it and submit it for
publication.
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Implement a Lunch and Learn program
where your colleagues can share information about what
they have learned in their field every month.
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Develop a new concept that would
impact the industry and develop a plan to support its
implementation
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Establish three professional goals
and develop a personal learning agenda, which includes
specific steps needed to accomplish your goals.
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Become an active member in a
professional or community organization.
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Ask someone to become your mentor.
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Ask for feedback when working on
projects and keep journal of the feedback that you
receive. Identify trends that reveal areas for
improvement and devise a learning strategy to develop
your skills in these areas.
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Teach yourself how to use software
programs that will help you on the job.
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Attend meetings in other work units
or departments to learn more about what they are working
on.
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Volunteer to work on a project
outside of your work unit or department.
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Join an online discussion group or
participate in roundtable discussions on a topic in your
field.
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Learn a new language.
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Identify a time-consuming process in
your work unit or department. Devise a plan to make it
more efficient.
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Recommended Courses
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Additional Resource
Books
Rediscover the Joy of Learning by D.
A. Blackerby (Success Skills, 1996). "Rediscover the Joy
of Learning" is an engaging and practical book that is
an important resource for anyone involved in the process
of learning.
The Seven Habits of Highly Effective
People by S. R. Covey (Simon & Schuster, 1990). Presents
a holistic, integrated, principle-centered approach for
solving personal and professional problems.
The Age of Paradox by C. Handy
(Harvard Business School, 1995). The management of
"paradox," in essence planning for the unplanned.
Future Edge: Discovering the New
Paradigms of Success by J. A. Barker (William Morrow,
1992). From a strategic exploration viewpoint, this is
an excellent guidebook. Understanding and mastering your
paradigms is one important thing for making progress in
life and in business.
Peak Learning: How to Create Your Own
Lifelong Education Program for Personal Enlightenment
and Professional Success by R. Gross (J.P. Tarcher,
1999). One of North America's foremost learning experts
presents a clear, practical, and thorough program to
help listeners learn anything faster and more enjoyably.
Managing People Through Change. Seize the opportunities
raised by change - use them to develop and grow.
Employing a variety of learning methods, these 19
activities can be used for group, one-to-one and
self-study work. Employee University, 1-888.215.8532
Media
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Managing People Through Change. Seize the opportunities
raised by change - use them to develop and grow.
Employing a variety of learning methods, these 19
activities can be used for group, one-to-one and
self-study work. Employee University, 1-888.215.8532.
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Continuous Motivation Training. Teaches your team the
value of continuous motivation! Employee University,
1-888.215.8532
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Behavioral-Based Interviewing Questions
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