Qualitative Definition - observations that do not involve measurements and numbers ("My brother is shorter than my sister," is a qualitative observation.)

Qualitative Competency Example:

Title:
Flexibility/Adaptability

Definition: Described by using Knowledge, Skill's and Abilities language (KSA's).  Click here for KSA language
Degree to which an individual accepts change in job requirements, schedules, or work environments.

Observations/Competencies:

• Changes as needed to get the job done.

• Accepts changes in job requirements, schedules, or work environments as part of job.

• Remains calm and focused during times of change.

• Makes changes based on new credible information.

• Maintains productivity when implementing new or altered procedures.

• Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.